The Connection between Innovation & Emotional intelligence to Loyalty

-15% su kodu: ENG15
85,52 
Įprasta kaina: 100,61 
-15% su kodu: ENG15
Kupono kodas: ENG15
Akcija baigiasi: 2025-03-03
-15% su kodu: ENG15
85,52 
Įprasta kaina: 100,61 
-15% su kodu: ENG15
Kupono kodas: ENG15
Akcija baigiasi: 2025-03-03
-15% su kodu: ENG15
2025-02-28 100.6100 InStock
Nemokamas pristatymas į paštomatus per 11-15 darbo dienų užsakymams nuo 10,00 

Knygos aprašymas

As competition increases, both locally and globally, more and more organizations face the need to preserve their clientele while minimizing preservation and marketing costs. Through an empirical analysis of customers of a logistics service provider in Israel, it is argued that service providers can intelligibly influence customers' impression and emotional experience they got through the service providing interaction. Moreover, if this impression is positive, then customers perceive an added value in the service interaction and tend to develop a long lasting commitment to the organization, which develops into loyalty. In general, this rational was validated by the research.

Informacija

Autorius: Israel Boxer
Leidėjas: GlobeEdit
Išleidimo metai: 2016
Knygos puslapių skaičius: 232
ISBN-10: 3330807032
ISBN-13: 9783330807037
Formatas: 220 x 150 x 14 mm. Knyga minkštu viršeliu
Kalba: Anglų

Pirkėjų atsiliepimai

Parašykite atsiliepimą apie „The Connection between Innovation & Emotional intelligence to Loyalty“

Būtina įvertinti prekę

Goodreads reviews for „The Connection between Innovation & Emotional intelligence to Loyalty“