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The interaction between clients and consultants during consulting projects is essential for their success and therefore for the long-term survival of consulting companies. The aim of this book is to further advance our understanding of the nature of client-consultant relationships. Building upon a critical discussion of the contributions and shortcoming of existing research, Natalia Nikolova proposes an innovative conceptual model, which provides a critical yet constructive platform for the development of a more differentiated view of professional work. The framework concentrates on the cultural and political relations between clients and consultants during service production. It represents a prolific platform for further research and provides practitioners with an increased awareness of hitherto under-explored issues of client-consultant relationships.
Autorius: | Natalia Nikolova |
Serija: | Edition KWV |
Leidėjas: | Springer Fachmedien Wiesbaden |
Išleidimo metai: | 2019 |
Knygos puslapių skaičius: | 336 |
ISBN-10: | 3658243759 |
ISBN-13: | 9783658243753 |
Formatas: | 240 x 168 x 19 mm. Knyga minkštu viršeliu |
Kalba: | Anglų |
Parašykite atsiliepimą apie „The Client-Consultant Relationship in Professional Business Service Firms“