Talk the Walk: Designing a Clear Path to a World Class Employee Experience

With expanding to-do lists, shrinking resources, and meaningless mission statements, it can be a struggle to keep employees excited about their job and workplace. Creative approaches to engagement, such as adding nap pods and implementing engagement surveys, are part of the story but alone don't solve the problem. Building an engaged workforce requires a purpose-driven leader who can help employees rise to their individual and collective potential, bringing their very best selves to the task. Leaders who listen to the needs of employees and encourage them to design better ways of working help build a culture that retains and attracts top talent. Dana Wright-Wasson, President of Take Action Inc. and renowned speaker, shares the components necessary for leaders to design an exceptional employee experience. Using design thinking, studies, and stories from more than twenty years of facilitating employee engagement within teams and organizations, Dana will show you how to develop your leadership strengths, recognize good ideas, and give voice to your teams. She also uses examples from admired global corporations that are creating real impact, including Zappos, Google, Netflix, and Mars, Incorporated. Written with wit and wisdom, Talk the Walk is every leader's guide to creating a culture that inspires employees to show up with passion, solve hard problems, and make the company better--together.