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The High Voltage Cabling Industry provides the perfect background to develop a mindset- change for quality improvements, its high-risk nature requires a quality mature and focused organizational culture. This work exposes a change management methodology based on other existing methodologies such as PDCA and professor John P. Kotter's 8-step change management approach, developed as a top-management led approach, while strongly promoting a bottom-down response from middle managers. The ultimate objective of this proposed approach is to launch a change process within any organization for a strong top and middle management commitment and leadership towards the establishment of a quality mindset.
Autorius: | Raul Giordano Soto-Acero |
Leidėjas: | Éditions universitaires européennes |
Išleidimo metai: | 2019 |
Knygos puslapių skaičius: | 52 |
ISBN-10: | 6138475232 |
ISBN-13: | 9786138475231 |
Formatas: | 220 x 150 x 4 mm. Knyga minkštu viršeliu |
Kalba: | Anglų |
Parašykite atsiliepimą apie „Spreading a Mindset For Quality (SM4Q): a Change Management Approach“