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Service Habits: Small steps to strengthen the relationships with people you serve

-15% su kodu: ENG15
31,77 
Įprasta kaina: 37,38 
-15% su kodu: ENG15
Kupono kodas: ENG15
Akcija baigiasi: 2025-03-03
-15% su kodu: ENG15
31,77 
Įprasta kaina: 37,38 
-15% su kodu: ENG15
Kupono kodas: ENG15
Akcija baigiasi: 2025-03-03
-15% su kodu: ENG15
2025-02-28 37.3800 InStock
Nemokamas pristatymas į paštomatus per 11-15 darbo dienų užsakymams nuo 20,00 

Knygos aprašymas

We all want more connection, meaning and ease in our day-to-day lives - less drama and fewer obstacles. Employees want employers to serve them with excellent employee benefits, opportunities for growth, and a positive workplace that's supportive of their wellbeing. Employers want great productivity and results from their service employees. Customers want businesses to serve them with urgency, genuine care and basic common sense, and to provide the solutions they're looking for. Service internally and externally in the 21st century is about building long-lasting relationships which have a greater long-term impact. So how do you transform an organisation's service culture? It requires everyone to implement small steps for a period of time until they become second nature. This book uncovers the habits you can leverage to improve your effectiveness as a service professional.

Informacija

Autorius: Jaquie Scammell
Leidėjas: Major Street Publishing
Išleidimo metai: 2020
Knygos puslapių skaičius: 290
ISBN-10: 0648662632
ISBN-13: 9780648662631
Formatas: 210 x 140 x 18 mm. Knyga minkštu viršeliu
Kalba: Anglų

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