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Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a ¿management dashboard¿ to serve as a navigational aid. A dashboard to show ¿ with as few distortions as possible ¿ the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
| Autorius: | Patrizia Garengo, Stefano Biazzo, |
| Serija: | SpringerBriefs in Business |
| Leidėjas: | Springer Berlin Heidelberg |
| Išleidimo metai: | 2012 |
| Knygos puslapių skaičius: | 144 |
| ISBN-10: | 3642247601 |
| ISBN-13: | 9783642247606 |
| Formatas: | 235 x 155 x 9 mm. Knyga minkštu viršeliu |
| Kalba: | Anglų |
Parašykite atsiliepimą apie „Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs“
