Let Me Speak to the Manager!

-15% su kodu: ENG15
24,06 
Įprasta kaina: 28,31 
-15% su kodu: ENG15
Kupono kodas: ENG15
Akcija baigiasi: 2025-03-03
-15% su kodu: ENG15
24,06 
Įprasta kaina: 28,31 
-15% su kodu: ENG15
Kupono kodas: ENG15
Akcija baigiasi: 2025-03-03
-15% su kodu: ENG15
2025-02-28 28.3100 InStock
Nemokamas pristatymas į paštomatus per 11-15 darbo dienų užsakymams nuo 10,00 

Knygos aprašymas

Once your customer asks to speak to the manager, your business is on the line and your reputation is at risk. If you do not handle the situation sensitively, it's all downhill from there. Let Me Speak to the Manager! teaches how to keep customers from reaching the point of total frustration. Dr. Boland presents an in-depth explanation of how a manager's influence and leadership can change employee attitudes. The key to avoiding unpleasant events is to make sure they do not occur. Let Me Speak to the Manager! teaches how to work with salespeople, employees, and customers.

Informacija

Autorius: Daniel M. Boland
Leidėjas: Resource Publications
Išleidimo metai: 2020
Knygos puslapių skaičius: 98
ISBN-10: 1532675690
ISBN-13: 9781532675690
Formatas: 229 x 152 x 6 mm. Knyga minkštu viršeliu
Kalba: Anglų

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