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Employees with a sound knowledge of and strong commitments to a brand are likely to display behaviors that conform to a brand¿s identity, so called brand citizenship behavior. Organizations have access to various internal branding instruments that support commitment structures but multinational corporations are challenged by a diverse workforce environment. The study analyzes the relevance of these instruments across a German, Chinese and North American sample. This research further analyzes the impact of an individual¿s cultural values on brand commitment which is an antecedent to brand citizenship behavior.
Autorius: | Christina Ravens |
Serija: | Innovatives Markenmanagement |
Leidėjas: | Springer Fachmedien Wiesbaden |
Išleidimo metai: | 2013 |
Knygos puslapių skaičius: | 348 |
ISBN-10: | 3658007532 |
ISBN-13: | 9783658007539 |
Formatas: | 210 x 148 x 19 mm. Knyga minkštu viršeliu |
Kalba: | Anglų |
Parašykite atsiliepimą apie „Internal Brand Management in an International Context“