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This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
| Autorius: | Shiliang Cui, Luyi Yang, Zhongbin Wang, |
| Serija: | SpringerBriefs in Service Science |
| Leidėjas: | Springer Nature Switzerland |
| Išleidimo metai: | 2023 |
| Knygos puslapių skaičius: | 152 |
| ISBN-10: | 3031308409 |
| ISBN-13: | 9783031308406 |
| Formatas: | 235 x 155 x 9 mm. Knyga minkštu viršeliu |
| Kalba: | Anglų |
Parašykite atsiliepimą apie „Innovative Priority Mechanisms in Service Operations: Theory and Applications“
