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Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
| Autorius: | Benedikt S. Höckmayr |
| Serija: | Markt- und Unternehmensentwicklung Markets and Organisations |
| Leidėjas: | Springer Fachmedien Wiesbaden |
| Išleidimo metai: | 2019 |
| Knygos puslapių skaičius: | 336 |
| ISBN-10: | 3658262028 |
| ISBN-13: | 9783658262020 |
| Formatas: | 210 x 148 x 19 mm. Knyga minkštu viršeliu |
| Kalba: | Anglų |
Parašykite atsiliepimą apie „Engineering Service Systems in the Digital Age“
