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This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to explain and predict performance and achievements. It finds that those with strong intrinsic non-cognitive skills, like trustworthiness, conscientiousness, adaptability, initiative and commitment have a better chance of becoming effective leaders with enhanced service-orientation, empathy and conflict management skills ¿traits desired by any organization striving for efficiency. It also demonstrates that while such imponderable, intrinsic skills matter, they cannot replace discernible psycho-social factors and hence, effective hiring strategies must focus on behavioural competence along with cognitive skills. The book also discusses organizations¿ desire to ensure a working environment that is vibrant and positive in an attempt to prevent unconstructive or disruptive factors and to ensure improved performances over time. The book is a valuable resource for corporate personnel, as well as for researchers and practitioners in the field.
Autorius: | Tapas Chatterjea, Gagari Chakrabarti, |
Leidėjas: | Springer Nature Singapore |
Išleidimo metai: | 2017 |
Knygos puslapių skaičius: | 328 |
ISBN-10: | 9811057583 |
ISBN-13: | 9789811057588 |
Formatas: | 216 x 153 x 23 mm. Knyga kietu viršeliu |
Kalba: | Anglų |
Parašykite atsiliepimą apie „Employees Emotional Intelligence, Motivation & Productivity, and Organizational Excellence: A Future Trend in HRD“