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Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.
| Autorius: | Christofer F. Daiberl |
| Serija: | Markt- und Unternehmensentwicklung Markets and Organisations |
| Leidėjas: | Springer Fachmedien Wiesbaden |
| Išleidimo metai: | 2020 |
| Knygos puslapių skaičius: | 288 |
| ISBN-10: | 3658295791 |
| ISBN-13: | 9783658295790 |
| Formatas: | 210 x 148 x 16 mm. Knyga minkštu viršeliu |
| Kalba: | Anglų |
Parašykite atsiliepimą apie „Driving Networked Service Productivity“
